Cookie Policy

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by online service providers, including IZIPAY, to make their websites or services work, or to work more efficiently, as well as to provide reporting information.

2. How and Why We Use Cookies

We use cookies and similar tracking technologies (like web beacons and pixels) for several reasons:

• Strictly Necessary Cookies: These are essential for you to browse our website and use its core features. For example, maintaining your logged-in session securely while you check your virtual card balance.
• Preferences & Functionality Cookies: These allow our website to remember choices you make (such as your preferred language out of our 12 supported languages) to provide a more personalized experience.
• Analytics & Performance Cookies: These help us understand how visitors interact with our platform. We use this data to improve website speed, fix bugs, and optimize the card issuance process.
• Marketing & Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, as well as to measure the effectiveness of our advertising campaigns.

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements, and integrate essential services. Our trusted partners include:

• Google Analytics: For tracking website traffic and user behavior patterns.
• Google Ads & Tracking: To evaluate marketing campaign success.
• Customer Support Tools: Such as Tawk.to, which powers our 24/7 Live Chat.
• Trustpilot: To display our real-time TrustScore and verified user reviews.

4. Your Choices & Cookie Management

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in your web browser.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website (like saving your language preference or auto-login) may be restricted.

To learn how to manage cookies on popular browsers, please visit the help pages of your specific browser (e.g., Google Chrome, Mozilla Firefox, Apple Safari).

5. Updates to this Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies or other tracking technologies, please contact our privacy team:

Email: privacy@izipay.me