Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when using our services. By using our website (izipay.me), you agree to this policy. If you disagree, please do not use our services.

We may provide this policy in multiple languages, but the English version prevails in case of discrepancies.

2. Definitions

• Personal Data: Any information identifying an individual (e.g., name, email, crypto wallet ID, transaction data).
• Processing: Any operation performed on personal data (collection, storage, use, disclosure).
• Third Party: Any external entity processing data on our behalf.
• KYC: Know Your Customer process under AML requirements.
• Service Provider: External companies providing hosting, analytics, or payment processing.
• IP Address: A unique identifier assigned to your device on the internet.
• Device Data: Technical information such as OS, browser, or VPN usage.

3. Scope & Applicability

This policy applies to users outside the EU, UK, and US. We do not knowingly provide services in these jurisdictions.

4. Legal Basis for Processing

• Contractual Necessity: To provide services such as account access and transactions.
• Legitimate Interests: To prevent fraud, improve services, and maintain security.
• Consent: Required for analytics and optional cookies.

5. How We Collect Data

• Directly: During registration, KYC, or support requests.
• Automatically: Through interactions with our site.
• From Third Parties: From financial partners or service providers.

6. Data We Collect

• Registration Data: Name, email, crypto wallet ID.
• Financial Data: Card balance, transaction history.
• Analytics Data: Page views, clicks, time spent.
• Technical Data: IP address, device, browser type.
• KYC Data: Identification documents where required.

7. Purpose of Data Collection

• Account Management
• Transaction Processing
• Service Improvement
• Security & Compliance
• Legal and Regulatory Requirements

8. International Data Transfers

Data may be transferred internationally. We apply appropriate contractual and technical safeguards.

9. Data Retention

We retain data as long as necessary for legal and operational purposes. You may request deletion except where law requires retention.

10. Data Sharing

• We do not sell personal data.
• Shared only with service providers or regulators where required.

11. Your Rights

• Access to your data
• Correction of inaccurate data
• Deletion upon request
• Data portability in structured format

12. Cookies & Tracking

We use cookies to enhance functionality and measure performance. You can adjust cookie settings or disable them anytime.

13. Data Security & Breaches

We use encryption, secure servers, and access control. In case of a data breach, users will be notified promptly if required by law.

14. Policy Updates

This policy may change over time. Updates will be reflected on this page, with the latest revision date noted above.

15. Contact

If you have any questions, please contact us at support@izipay.me.